Privacy Policy

Information We Collect

We collect information in two ways:

• Information you provide directly, such as your name, email address, phone number and any details you include when you submit our contact form, for example a reservation request, private event enquiry or press question.
• Technical information, such as your browser type, device type and general usage of the Site, collected automatically through standard web server logs and hosting infrastructure. We do not use advertising trackers or sell any data collected on this Site.

How We Use Your Information

• To respond to enquiries, reservation requests and messages you send us.
• To operate, secure and improve the Site.
• To comply with legal obligations where applicable.

We do not use the information you submit for marketing purposes unless you separately opt in to receive communications from us.

How Your Message Is Delivered

When you submit our contact form, your message is transmitted securely and delivered to our team’s inbox using Resend, a transactional email service. Resend processes this information solely to deliver your message to us and does not use it for any other purpose. You can read Resend’s own privacy practices at resend.com/legal/privacy-policy.

Data Retention

We retain messages sent through our contact form only for as long as needed to respond to your enquiry and for a reasonable period afterwards for record-keeping, after which they are deleted.

Your Rights

You may ask us to access, correct or delete the personal information you have shared with us at any time by writing to info@lydya.net.

Cookies

This Site uses only the minimal technical storage required for it to function correctly. We do not use third-party advertising or cross-site tracking cookies.

Contact

Questions about this policy can be sent to info@lydya.net or by phone at +971 50 123 4567.